COVID-19 - COMMUNICATIONS
We have added some additional operational procedures to ensure your comfort and safety.
MASKS: In accordance with NSW Govt Law all patrons 12yrs and over must wear a mask on entry to the Regent. Masks can be purchased for $1 at the Box Office/Candy-Bar. Masks may be removed once seated in the auditorium only to eat/drink.
PATRONS MUST BE FULLY VACCINATED: Proof of vaccination status will be required at entry (or valid written medical exemption). Non vaccinated people under 16years are permitted, BUT only if they are accompanied by a fully vaccinated adult.
75% SESSIONS CAPACITY: Richmond Regent is fortunate to have large auditoriums which can readily accommodate the 75% permitted seating and allow families/household groups to maintain at least one seat gap separation in a row.
NSW QR CODE CHECK-IN COMPULSORY: All patrons MUST check in with the QR code. Please show your completed QR sign in at the Box Office on arrival. Manual checking in at the Box Office is also available but this requires staff to input your details into the Regent laptop so please arrive extra early if you require assistance / manual sign in.
CRYING ROOM: Due social distancing, only ONE FAMILY/HOUSEHOLD is permitted in the Crying Room so we recommend that you call the cinema to book your movie session in the Crying Room. ph 4578 1800
SANITISER: A sanitiser station is located in the front foyer as you enter. We request that all patrons use the santiser when entering the cinema. Soap dispensers and new hand dryers are provided in the bathrooms. Sanitiser is also provided in the Candybar and Box Office for staff.
CLEANING: While the Regent was closed staff have sanitised all surfaces so its extra clean. All touch points and inside cinemas will be clean before and after sessions as well as the usual cleanup of seating/floors.
COVID 19 STAFF TRAINING. Richmond Regent staff have completed a COVID-19 safe training program to ensure they are able to maintain the safest operations for our patrons. All Regent staff will be fully vaccinated prior to the cinema re-opening on 4th November.
SOCIAL DISTANCING: We ask that patrons keep 1.5m social distance from other groups in the foyer while queuing up for tickets or candybar. So be a STAR and maintain social distancing while at the Regent so we can all enjoy the movies in a safe environment.
CINEMA 2 UPSTAIRS: If there is a busier session upstairs then staff may decide to open the fire stairs so that patrons exiting will travel direct to Windsor Street and not walk through the downstairs foyer when there may be patrons who arrive early for a session. This will be worked out on an as needs basis to maintain social distancing.
